Postage and Delivery Conditions

Making a purchase

Your order will be processed by safe and secure method Paypal. No credit card details are stored by us on our website. No binding contract will exist between us until we have accepted your order. All goods are sold subject to availability. Once we have received the authorization for your payment we will send out your order

Delivery

We aim to dispatch your order by the next working day by Royal Mail. Please allow extra time around busy periods such as
Christmas, Easter and Bank Holidays
Standard Uk delivery from £3.95 to £10.50

Pricing Policy

All prices shown in this website are in pound sterling and exclusive of VAT ((we are not VAT registered). We reserve the right, by giving notice to you at any time before delivery or performance of our obligations to you, to increase the price of the goods to reflect any increase in the cost to us due to any factor beyond our control (such as without limitation, any foreign exchange fluctuation, significant increase in the costs of labour, materials or other costs of manufacture). In the unlikely event of this occurring, you shall be entitled to cancel the order at any time before delivery.

Guarantee/Refunds

Cheeky pets Ltd will offer you exchange or refund of the full purchase price only if the item is faulty.

Proof of Posting /Returns

For your own protection, you are strongly advised to obtain a proof of posting, or shipping certificate from a courier, when returning goods whatever the reason for the return. Goods which are returned to us but are lost in shipping remain your responsibility. A proof of posting will assist you in tracking any shipment which is reported as lost, damaged, mislaid or otherwise undelivered/undeliverable.

Confidentiality

We take all the precautions to keep information supplied to us by our customers strictly confidential. We do not supply our mailing information to the third parties.

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